Returns & Exchanges Policy
We want you to be happy with your purchase. If you need to return or exchange an item, please review the guidelines below.
Change of Mind
Returns or exchanges are accepted within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition with tags attached. Return shipping costs are the responsibility of the customer and original shipping costs are non-refundable.
Exchanges
We are happy to exchange items for a different size, subject to availability. If the requested size is unavailable, a store credit may be issued.
Faulty or Damaged Items
If your item arrives faulty, damaged, or not as described, please contact us within 7 days of delivery with your order number and photos. In line with Australian Consumer Law, you may be entitled to a repair, replacement, or refund.
Non-Returnable Items
Items marked final sale, or items that have been worn, washed, or altered are not eligible for return unless faulty.
Return Requests
To request a return or exchange, please contact us with your order number and reason for return, and we will provide return instructions.
